A Word From the Webmaster

Hi All,

Just wanted to take a minute and say thanks for making our new website launch a huge success. I also wanted to thank you all for the great suggestions you have made over the past few days. We will be continually make improvements to our website in an effort to create the ultimate user experience and your feedback will help us to do that. In the works already, we are working to create live order changes and substitutions to help you track your order down to the last detail. We are also working on a export tool that will allow you to export your orders to excel once you have placed them. These, along with many other improvements, will help to make your shopping experience with us simpler than ever.
I also wanted to address some concerns with the credit card payment method. I want to assure our customers that nothing has changed in regards to the policies regarding credit card processing. We will never charge your card until the order is ready to pull and ship and we will always contact you to confirm the details first. I hope this clears up and concerns and confusion.
As always, my mailbox is always open for comments and concerns (and even praise ;) if you have anything to share.

webmaster@jakesfireworks.com